01
Connect the analytics
Bring megahuddle resolved entity context and governed client-approved source inputs into one governed analytics context.
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Fan & Community
Configurable product concept
Community Pulse
Summarizes emerging themes, participation, and sentiment across governed community inputs. Summarize the themes, participation, and sentiment shaping a governed community without reducing it to a single score.
ConceptConfigurableConfigured to client organization, competition, entity, and workflow
Concept experience with illustrative marketing data. No production availability or activation is implied.
ConceptIllustrative customer scenario
Community Pulse
Fan & Community
Source policy attached
Cohorts resolved
15
illustrative improvement
Journey coverage
88.9%
illustrative coverage
Activation lift
91.0%
illustrative workflow
Hours returned
20h
configured scenario
Choose a customer view
Fan experience teams workspace
Understand what the community is experiencing right now.
Give fan & community teams a clear, analytics-linked way to move from fragmented inputs to an accountable next action.
The fan experience teams view prioritizes the decision, analytics, and handoff most relevant to this team.
Personalized to the selected customer
Customer outcomes
Summarize the themes, participation, and sentiment shaping a governed community without reducing it to a single score.
01
Outcome enabled
Understand what the community is experiencing right now.
02
Outcome enabled
Show participation, recurring themes, sentiment distribution, new voices, and meaningful shifts over time.
03
Outcome enabled
Deliver a community pulse board and recurring brief for experience, content, and leadership teams.
Powered by MegaHuddle resolutionCustomer-ready intelligence
Cohorts resolved
15
illustrative improvement
Journey coverage
88.9%
illustrative coverage
Activation lift
91.0%
illustrative workflow
Hours returned
20h
configured scenario
The client value
Understand what the community is experiencing right now.
Summarize the themes, participation, and sentiment shaping a governed community without reducing it to a single score.
Community Pulse gives fan experience teams and audience teams an accountable path from governed inputs to a useful customer result. The experience brings the customer question, the analytics behind it, and a delivery path through Audience workspace, Report, Activation export into one workflow.
Questions answered
Understand what the community is experiencing right now.
Show participation, recurring themes, sentiment distribution, new voices, and meaningful shifts over time.
Deliver a community pulse board and recurring brief for experience, content, and leadership teams.
Designed for
Fan experience teams
Audience teams
Growth teams
Digital product leaders
02
Resolve the meaning
Use Resolution Engine and Sports Graph to align identity, timing, confidence, and relationships.
03
Deliver the next move
Package the answer through Audience workspace, Report, Activation export with the analytics, proof, and rules still attached.
Product requirements
What makes it work.
Required inputs and capabilities
Consented or aggregated audience inputs
Privacy, retention, and activation policies
Client-defined cohorts, outcomes, and experience goals
Client or partner data to add
Consented or aggregated audience inputs
Privacy, retention, and activation policies
Client-defined cohorts, outcomes, and experience goals
Delivery and trust
Value that travels with its proof.
Concept design only. Source rights, data availability, governance approval, tenant activation, and delivery eligibility must be verified before implementation or commercial use.
Audience workspaceReportActivation export
Recommended first move
Run a client discovery sprint to define the first Community Pulse decision, source set, success measure, and delivery surface.
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Explore productConfigure the opportunity
Make Community Pulse yours.
We’ll shape the scope, analytics, workflow, governance, delivery, and success measures around the decisions that matter to your organization.